Neo Code has service plans for software development and for server and desktop administration.
Software Development
Our team provides software development support for existing custom software. If you need updates or maintenance we can do it. We can create specifications or work with your existing specifications. We can create test cases or work with your existing test cases. Once the documentation is prepared we can start work on your systems.
Server and Desktop Administration
Building a network operations center (NOC) is one of the largest costs and one of the biggest challenges associated with delivering an effective managed service. It requires extensive capital expenditure and needs operational expertise and everyday discipline to deliver what is being promised to a customer. It is estimated that software costs are only 3%-5% of the cost of delivering a managed service, and the costs of operating a NOC are typically 12-14 times more than the cost of software.
Solution
Neocode Software’s Virtual NOC is a private labeled service provided to our customers who do not want the costs and hassles of building and operating a NOC, as well as for those who have built a NOC but would like to scale the NOC to service a larger number of customers without significantly increasing manpower. Delivered from Neo Code Software’s 275-man network operations center in Mumbai, India, the Virtual NOC service takes care of the routine maintenance and monitoring functions such as watching and escalating alerts on a 24x7 basis, reviewing backups, installing patches and implementing service packs. The NOC services take place behind the scenes with all interaction occurring between our customer's engineers and Neo Code Software’s network operations staff. This unique delivery method allows customers to focus valuable and costly engineering time on high end project and onsite work.
